Petlog Complaints Helpline 0843 816 6254

Petlog Complaints Helpline 0843 816 6254

Need to call Petlog? Dial 0843 816 6254, please note all calls to this number will forward to the Petlog helpline staff who will be more than happy to help with all enquiries.

All dog owners in England, Wales and Scotland, must get their dogs microchipped to ensure they are compliant with the law.

The owner of an unchipped dog will be given 21 days to comply and failure to do so may result in a fine of up to £500.

It is the responsibility of the owner to ensure that contact details for the dog/dogs are kept up to date to ensure a dog can be reunited with its owner in the event that it is lost or stolen.

For more info please contact Petlog on 0843 816 6254.

Common Reasons To Petlog:

  • To report a missing pet
  • To register for Petlog Premium
  • To apply for a job with Petlog
  • To make a complaint

Whatever your reason you can contact Petlog on the contact number listed above.

Call 0843 816 6254 to:

  • To change your address with petlog
  • To update your details
  • To ask for advice

Whatever the reason you can speak to the Petlog customer service team on 0843 816 6254. Please note all calls to this number will divert to the official phone number via our call forwarding service. The official number may be found in the public domain.

Petlog Complaints Helpline 0843 816 6254:

Contact Call
Petlog Complaints Helpline Contact Number 0843 816 6254
Petlog Helpline 0843 816 6254
Pet log Complaints 0843 816 6254

Petlog Complaints:

If you want to file a complaint against poor services of Petlog, you can also send a letter to the Specsavers customer complaint address:

Department Address
Head Office Petlog, The Kennel Club, 4A Alton House, Gatehouse Way, Aylesbury, Bucks, HP19 8XU

For more info on microchipping please contact Petlog on 0843 816 6254

Breeders in England, Scotland and Wales must ensure puppies are microchipped and registered with an approved microchip database by the time the puppies are 8 weeks old (prior to going to the new owner).

  • The breeder must always be the first registered keeper on the database.
  • No breeder or dog owner may transfer a dog to a new owner until it has been microchipped, unless a certificate from a veterinary surgeon has been issued regarding the dog’s health. For more information on the veterinary certificate visit the FAQs page.
  • When a dog is transferred to a new owner, the new owner must, unless the breeder had already done so, record their contact details on an approved microchip database to ensure they comply with the law.
  • Breeders should make it as easy as possible for new owners to be able to access the microchip database to ensure their contact details are kept up to date.
  • All breeders must ensure that they can clearly identify that the microchipping paperwork matches the puppy being sold to the new owner.

Please call 0843 816 6254 for more info.


Petlog Complaints Helpline 0843 816 6254

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